Patient

Patient Portal

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What you can do with MGA Patient Portal?

MGH Patient Portal is a free, secure patient portal that provides the most accurate, up-to-date information available to you about your care at Montgomery General Hospital. Using the MGH Patient Portal, you can take a more active role in your care in an easy, secure way.

  • View and download your medical history.
  • Send a summary of care document to another caregiver or provider.
  • View upcoming appointments, complete with location directions.
  • Receive and print laboratory, microbiology and pathology results 24 hours after completion.
  • Receive and print diagnostic imaging reports 24 hours after being signed by the radiologist.
  • View a record of your current medications, allergies and conditions.
  • Grant record access to others who may assist with managing your care.
  • View and print education or instructions related to your care.
  • Access your medical information via your smartphone using the mHealth app.

At Montgomery General Hospital, our mission is to improve your health, comfort and life. The MGH Patient Portal plays an integral role in your active participation in your care, resulting in a higher standard of care.

Contact Information

General Contact:

Phone: (304) 442-1258

E-mail: [email protected]

Medical Records:

Phone: 304-442-7422

E-mail:

Billing:

Phone: 304-442-7445

E-mail:

Setup Assistance for Patient Portal Accounts (IT):

Phone:

E-mail:

Patient Advocate:

Phone: 304-442-7419

Patient Complaints

Summary

At Montgomery General Hospital, the safety and satisfaction of our patients are our absolute top priorities. We are dedicated to providing a secure and positive healthcare experience for everyone we serve. Should you have any concerns or encounter any issues during your time with us, we urge you to bring them to our immediate attention so we can address them promptly and effectively. We take all feedback seriously and are committed to continuous improvement.

Please contact our Patient Advocate directly at (304) 442-7419 for any immediate concerns.

For external reporting, you may also contact the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure and Certification at (304) 558-0684. However, we sincerely hope you will allow us the opportunity to resolve any issues directly and ensure your complete satisfaction.